This Privacy Policy explains how we use and protect the information provided by you when you use our website. We are committed to protect your privacy.
We may update the policy from time to time. You should keep checking the page to ensure that you agree.

 

What do we mean by personal information

By this we mean your Order information and Device information.

 

Why is the personal Information collected

We need to collect your personal information in order to process your transactions, and assist with any inquiries, return, and exchange. It is required to meet our legal obligations, and support our business administration and related functions. We may not be able to provide our product and services to you without your personal data. 

 

When is the data collected

We may need to collect your information when you shop online with us, enquire, participate in a promotion, survey or competition. We may also collect your data when you visit our social media page or other digital services. Also, the data, that may be collected from third parties, help improve your shopping experience.

 

How is the personal information used

Primarily, the information is collected for fulfillment of any order requests placed through our website, such as to process payments and invoices, order confirmations, shipping, and for communications. This information also helps us in avoiding any potential risks or frauds. We provide you with some preference options, based on which, your information is used to send you newsletters and promotional emails. Also, based upon your past purchase practices on Facebook and Google, we send targeted advertisements and promotions.

Your device information, especially your IP address, not only helps us to avoid any risk or fraud, but also guides us in optimizing our website for the best user experience.

 

Why may we share your personal information

We may share your personal information with third parties to be able to utilize your information as mentioned above. Also, it is required for mailing, shipping, product processing, banking, payment gateways, documentation. Additionally, we may require to share it in compliance to certain laws and regulations.

 

Do we change our privacy policy

Yes, we may make changes from time to time, and as a customer it is your responsibility to check our privacy policy page when you use our website.

 

Do we keep your information

We retain your information for future use, until you ask us to delete this information.

 

How do we protect your personal information

We take necessary steps to protect your personal information, from misuse, interference, unauthorized access, and/or disclosure. We are required by law to report any breach.

To know more about our privacy policy, you can contact us at,

orders@chilihubsports.com.au