Customer Help

Australia Post delivers for us in 3-6 business days in NSW, in general. Delivery time for other states may vary based upon distance.

Orders are charged according to the standard delivery of Australia post. The estimated cost can be calculated on Australia Post website. The link for which is here,
https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/

The products are packed securely in parcel using quality packaging material. We also pay for insurance of the product to Australia Post. In case of any damage, a claim is raised from Australia Post, and thus customer needs to retain the tracking ID, and also assist in taking the product to nearest Aus Post for verification.

CHILI HUB SPORTS provides Tracking ID as soon as the parcel is dispatched. Customers can visit the following link and use the Tracking ID to find out the status of delivery.
https://auspost.com.au/mypost/track/#/search

Customers can use Cash on Delivery, Credit Card or Pay ID to make the payment.

Yes, it is a safe and secured payment gateway option. CHILI HUB SPORTS website is a secured e-commerce website.

Pay ID is a mode of payment in which amount can be transferred using mobile number. We would share the mobile number in which Pay ID is activated. Likewise, you also need to have on your mobile number.